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Shipping Policy

Free UK Postage

Danielle Alexandra Art offers free UK postage on all orders.  

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Fine art prints and smaller original paintings will be sent via standard recorded delivery and will need to be signed for.  Delivery will take on average 1-3 working days from the date that we send your artwork.  We aim to dispatch all orders (unless stated as a pre-order or awaiting framing options) within 5-7 working days, so please allow up to 8-10 working days for delivery.  Post can sometimes take a little longer than expected, especially if it is a busy period such as Christmas or due to weather conditions.

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Larger artwork will be sent via standard courier service.  Details of courier delivery will be emailed to you upon purchase (please note you may need to be in to accept this delivery).  

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If you are concerned regarding the whereabouts of your artwork, please message us via the 'Contact' page or email daniellealexandra.art@gmail.com.

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Dispatch Time

We package and beautifully present each item to order.  We will do our very best to make sure all orders are dispatched within 2 working days.  Unfortunatley, during busy periods this may take us slightly longer.

 

 Express Delivery

If you require faster delivery than normal we may be able to help you with this.  If requested and is possible, we will seek a quote from a courier service for express delivery and invoice you the delivery cost.  Please message us via the 'Contact' page or email daniellealexandra.art@gmail.com and we will do our very best to help you.

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International Delivery

Danielle Alexandra Art offers delivery outside of the UK, however, this will be at a cost and slightly more expensive than UK postage.  We will do our very best to get a piece of Danielle Alexandra Art to you.

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International postage can take up to a few weeks (it can be a lot less).  We cannot take responsibility for the time artwork takes to arrive, or the condition it arrives in (artwork will be packaged securley).  Once the artwork has been dispatched and in the hands of the courier, it is no longer Danielle Alexandra Art's responsibility.  The courier should ensure a safe and timely delivery.

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If you require postage outside of the UK, please message us via the 'Contact' page or email daniellealexandra.art@gmail.com and we will do our very best to help you.

Return Policy

Unfortunately, Danielle Alexandra Art is unable to accept returns.  

 

Issues/Damages/Incorrect Item

Please contact us immediatley if there there is a problem with your purchase - message us via the 'Contact' page or email daniellealexandra.art@gmail.com and we will try our best resolve this.

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